Domestic
We ship Australia wide via Australia Post (these are shown as Parcel Post or Express Post). Whether it be to your residential address, business, PO Box or your local participating Post Office, we have you covered. Please refer to Australia Post website for their full terms and conditions.
As well as Australia Post, we also offer Interparcel, a third party provider who use trusted Courier Companies with competitive rates. Please note Interparcel cannot deliver to PO Boxes. Please refer to Interparcel website for their full terms and conditions. To offer you the cheapest rates possible we've chosen ATL (Authority To Leave), only choose these options if there is a safe place for the Courier to leave your parcel and you don't require Transit Warranty.
If you would like Transit Warranty, select "Sign Rqd Incl Warranty". This covers any damage up to $100.00. Yes, this will cost you slightly more than the ATL.
Please allow 3 to 7 business days for all shipping. These are guidelines only, for our smaller items we aim to get these out on the next business day depending what delivery option you choose and the time of ordering.
For our bigger/heavier items such as our Boat Seat Boxes & Tackle Centre Consoles that require pallets, we need the full 7 days. Interparcel offer competitive rates, but be sure you can get these items off the truck yourself as we don't offer taillift delivery trucks, and there is no Transit Warranty included in their pricing Please Contact Us for a quote or continue your purchase at the nominated offered rates.
The difference between Pallet and Pallet Taillift. Pallet option is cheaper because the courier Company thinks you can get the pallet off at your end with no help from the driver, if you can't get it off, your product won't be delivered, it will be held at the Courier Depot for 5-7 days and there may be an additional charge for pick-up or re-delivery. The Pallet Taillift is more expensive, but you don't need a mate to help you nor do you need a forklift and saves you and us running around organising re-delivery.
As the Customer, you will be kept up to date at all stages from when you purchase our products, to fulfillment and finally to tracking.
We understand shipping is one of the biggest parts of any online business and we endeavor to meet all your expectations in the smooth handling of sending you our products, but there are always small system glitches and human error (that’s me). Please don’t hesitate to get in touch if something doesn’t look right and we can deal with it then and there.
International
We ship Internationally using Australia Post (these are shown Courier, Economy Air, Express or Standard). Please refer to Australia Post website for their full terms and conditions.
As well as Australia Post, we also offer Interparcel, a third party provider who use trusted Courier Companies with competitive rates, but no Transit Warranty included. Please refer to Interparcel website for their full terms and conditions.
Please allow 5 to 10 business days for all shipping. These are only guidelines, for our smaller items we aim to get these out on the next business day depending what delivery option you choose and the time of ordering.
We are limited to only shipping items under one metre x one metre x one metre and under 21kgs. If you are interested in purchasing our larger items, like our Boat Seat Boxes, please Contact Us for pricing.
As the Customer, you will be kept up to date at all stages from when you purchase our products, to fulfillment and finally to tracking.
Unfortunately, our rates calculator doesn’t include any duties or taxes that may be payable in your Country on customs clearance. The carrier will calculate these and payment will be required prior to delivery.
Please feel free to
Contact Us for further information.
Returns Policy
